B.M. Sharif Shadiq

Star Tech, founded on 1st March 2007, has become a symbol of trust and excellence in the tech retail industry in Bangladesh. This esteemed brand has garnered the love and loyalty of countless customers across the country, primarily due to its unwavering commitment to customer satisfaction. With the motto "Customers Come First," Star Tech has emerged as the preferred choice for E-commerce enthusiasts, providing an extensive range of genuine tech products. 

A Journey of Growth and Success

Since its inception, Star Tech has worked diligently to realize its vision and goals. As a result of its relentless efforts, the company has flourished into a country-wide renowned brand and the largest computer and tech retailer in Bangladesh. With over 700 dedicated employees, Star Tech continues to expand its presence and impact. Currently, it operates in six central territories, including Dhaka, Gazipur, Chattogram, Khulna, Rajshahi, and Rangpur, with a total of 17 physical outlets strategically positioned across the nation. Notably, nine of these outlets are in Dhaka, while the commercial capital, Chittagong, hosts two branches. Additionally, there is one branch each in Gazipur, Khulna, Rajshahi, and Rangpur, showcasing the brand's widespread reach.

Commitment to Quality: ISO Certified

One of Star Tech's defining qualities is its unwavering commitment to maintaining high-quality standards. In 2022, the company achieved a groundbreaking milestone by being awarded the prestigious "ISO 9001:2015 certification." This certification highlights Star Tech's dedication to regulatory compliance and the delivery of the finest products and services, catering to diverse customer requirements.

The Main Goal and Aim

Star Tech's sole purpose revolves around providing unmatched technology solutions to its customers. The company strives to fulfill every customer's needs, wants, and desires, ensuring their utmost satisfaction. By maintaining a customer-centric approach, Star Tech remains attuned to its customers' preferences, constantly striving to deliver precisely what they seek. In line with modern trends, the brand facilitates online ordering and efficient delivery services, eliminating the need for customers to travel long distances to procure their desired products.

Extensive Product Range and Quality Assurance

Star Tech stands as a formidable seller of top-notch tech products, offering an extensive array of items at competitive prices. The product range encompasses a wide spectrum, from desktop PCs, laptops, gaming PCs, mobile phones, and UPS to tablet PCs, graphics tablets, monitors, office equipment, cameras, security cameras, and televisions. Each product undergoes thorough scrutiny and review before it is made available to loyal customers. By maintaining such high standards, Star Tech ensures its customers' unwavering support and patronage.

Top-Selling Brands: A Mark of Trust

In the tech world, certain brands have established themselves as industry leaders, consistently delivering top-performing products. Star Tech focuses on these top-selling brands, such as Antec, Asrock, Bitfenix, Cryorig, Deli, EKWB, ESET, Galax, Gamdias, GEiL, Infocus, KWG, Lian Li, MaxGreen, Noctua, Razer, RnM, Team, XFX, and Zyxel. Customers opting for these brands enjoy access to the latest and most advanced products, as well as superior after-sales services. Star Tech's efficient troubleshooting and product refurbishment processes ensure that customers receive products in pristine condition, akin to new purchases.

Corporate Sector Collaboration

Since its inception, Star Tech has fostered strong relationships with various corporate entities in Bangladesh. It serves as a reliable technology partner for esteemed organizations, including banks, hospitals, government agencies, multinational companies, and telecom companies. Providing an array of IT-related hardware products, such as network-based items, servers, routers, laptops, desktops, printers, and other tech accessories, Star Tech continues to support the corporate sector with seamless tech solutions.

Unwavering Customer Satisfaction

Having been in the market for an extended period, Star Tech has garnered deep insights into customer preferences and expectations. This understanding has prompted the brand to adapt and evolve to fulfill each customer's desires, ensuring a delightful shopping experience. The introduction of online buying opportunities and efficient delivery services further enhances customer satisfaction. The brand's commitment to post-purchase customer service and issue resolution solidifies its reputation as a caring and customer-centric company.

Conclusion

Star Tech, the epitome of tech retail excellence in Bangladesh, has carved a niche for itself by adhering to its core principles of customer satisfaction, quality products, and ethical business practices. As the largest computer and tech retailer in the country, Star Tech continues to thrive, driven by its passion for perfection and relentless pursuit of customer happiness.

FAQs

1. Q: What is the founding date of Star Tech?

   A: Star Tech was founded on 1st March 2007.

2. Q: How many physical outlets does Star Tech have?

   A: Star Tech boasts 17 physical outlets across Bangladesh, with 9 outlets situated in Dhaka, the capital city.

3. Q: Is Star Tech ISO certified?

   A: Yes, Star Tech has earned the prestigious "ISO 9001:2015 certification" for its commitment to quality management.

4. Q: What products does Star Tech offer?

   A: Star Tech offers a diverse range of tech products, including desktop PCs, laptops, gaming PCs, mobile phones, and more.

5. Q: Which are some top-selling brands available at Star Tech?

   A: Star Tech offers top-performing brands like Antec, Asrock, Bitfenix, Cryorig, and Razer, among others.

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